Load balancing based upon speech processing specific factors

A machine readable storage can include a set of instructions for load balancing. The storage can include a plug-in receptor of a load balancer. The plug-in receptor can be compliant with a known industry standard and can be is associated with a two or more load balancing algorithms. The load balance...

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Bibliographische Detailangaben
Hauptverfasser: NUSBICKEL WENDI L, HERMAN JOSEPH I, TANDON GEETIKA, HARTLEY MATTHEW W, DE ARMAS MARIO E
Format: Patent
Sprache:eng
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Zusammenfassung:A machine readable storage can include a set of instructions for load balancing. The storage can include a plug-in receptor of a load balancer. The plug-in receptor can be compliant with a known industry standard and can be is associated with a two or more load balancing algorithms. The load balancer can utilize selected ones of the load balancing algorithms to determine which of two or more voice servers are to handle incoming speech processing requests. Selected ones of the load balancing algorithms can include a speech utilization algorithm. The speech utilization algorithm can calculate a speech utilization score for at least one of the voice servers based upon speech processing specific factors.