Productivity tracking for printer systems

A method for tracking printer productivity includes retrieving archived data stored on a remote printer that is connected to a network. The data is parsed and stored in a relational database. The data is retrieved from the database and used to generate a graphical representation of the data. The data may be represented as XML data and retrieving the data may include establishing a simple object access protocol (SOAP) connection between the printer system data and sending XML commands to the printer system. Storing the parsed data in a relational database may include establishing a Java database connectivity (JDBC) connection with a database server. The data is a log of events occurring on the printer system. The logged events may include status events indicating an operational status of the printer, job events indicating the beginning and ending of jobs, and intervention events indicating error status changes of the printer system.