System, method and program for determining a qualified support team to handle a security violation within a computer

Computer system, method and program for determining which support team to assign a security problem. Two or more of the following determinations are made: (a) determining if the support team has responsibility for a security policy for a computer system in which the security problem resides, (b) determining if the support team has responsibility for a subsystem in which the security problem resides within the computer system, (c) determining if the support team has responsibility for a TCP or UDP port for an application associated with the security problem within the computer system, and (d) determining if the support team has responsibility for a type of the security problem by checking for predetermined key words or phrase within a text description of the security problem. The security problem can be a security policy violation or a network based vulnerability.