Methods and systems for integrating communications services

Methods and systems providing access to integrated communications services are disclosed. A notification of a call to a user is received at a device associated with the user, the device being connected to a data network and including a base unit, a handset, and a user interface, wherein the device i...

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Hauptverfasser: KUNUTURI NAGENDRA, KHERADPIR SHAYGAN, CHAKRAVARTY SANDEEP, CHINGON ROBERT A, BRENNAN STEPHEN, ZAFAR SHADMAN, PINTO BYRON M, REFORMATO JOHN R, GHAFFARI REZA, MAJID ZLAUDDIN, MOSHREFI AFSHIN, WURSTER JOHN H, PENUMATSA RAVI, D'SILVA ALIN, RAJAGOPALAN MAHESH, HELBLING CHRISTOPHER L, RAJU SATYA, REDING CRAIG L
Format: Patent
Sprache:eng
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Zusammenfassung:Methods and systems providing access to integrated communications services are disclosed. A notification of a call to a user is received at a device associated with the user, the device being connected to a data network and including a base unit, a handset, and a user interface, wherein the device is determined based on retrieved data corresponding to the user, and the retrieved data was retrieved using information pertaining to the call. Input from the user indicative of a response to the notification is also received at the device. Response information reflective of the response to the notification is then sent to the server, wherein the server instructs a service control point to connect the call based on the response to the notification.