DETERMINATION OF RISK FACTORS FOR USE IN A CARD REPLACEMENT PROCESS

DETERMINATION OF RISK FACTORS FOR USE IN A CARD REPLACEMENT PROCESS

Processing requests for financial-related transactions. Upon receiving a communication from a caller, wherein the communication includes a request for a particular financial card, information is obtained from the customer for use in processing the request. A first set of criteria related to the info...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: AUSTIN KENNETH W, DHAMIJA RAVINDER, RANKIN SEDETTRA N, LEYVA MARCEL, GASS JEFFREY W, SHENOY GURUPRASAD M, DIERKER DEBORAH L, JOHNSTON TOD J, WHITFIELD MZILIKAZI, CALLAGHAN THOMAS G, GALLAGHER BETH
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:Processing requests for financial-related transactions. Upon receiving a communication from a caller, wherein the communication includes a request for a particular financial card, information is obtained from the customer for use in processing the request. A first set of criteria related to the information is evaluated to determine if the request involves potential fraud. Based upon the evaluation of the first set of criteria, a second set of criteria related to the information is selectively evaluated to determine if the request involves potential fraud. An indication of the evaluation is output and used to determine whether to issue the requested financial card.