Automatic dispute resolution

Automatic dispute resolution

A method and system for resolving disputes between parties involved in a network-based transaction is described. One aspect of the present invention seeks to automatically facilitate the restitution of value to parties of the transaction, for example, facilitated by a network-based commerce platform...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: APTEKAR DENISE, MCGRAW CHRIS, LIN HUEY, GONZALES JULIE, LEVAN THEODORE D, HAN GINA, LEVY DAN, WILSON KRISTEN, WO STEVEN, LEVCHIN MAX, FREELAND CARL, NIELSEN JASON, KLEIN ERIK, CERVELLI GREG, CHEN MAY, HAFFEY KYLE
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:A method and system for resolving disputes between parties involved in a network-based transaction is described. One aspect of the present invention seeks to automatically facilitate the restitution of value to parties of the transaction, for example, facilitated by a network-based commerce platform or involving a network-based payment service, where a dispute has arisen with respect to the transaction.