System and method for providing help/training content for a web-based application

A system and method of the present invention supplies a user of a web-based application with relevant interactive help/training content that corresponds to an object or page of the web-based application that the user's cursor is pointing to. The help/training content may include instructions, p...

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Bibliographische Detailangaben
Hauptverfasser:	HOPKINS ROSALIE MARIE, CHODROW SARAH ELIZABETH, DANNER KEVIN RORY
Format:	Patent
Sprache:	eng
Schlagworte:	ADVERTISING APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND,DEAF OR MUTE CALCULATING COMPUTING COUNTING CRYPTOGRAPHY DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES DIAGRAMS DISPLAY EDUCATION EDUCATIONAL OR DEMONSTRATION APPLIANCES GLOBES PHYSICS PLANETARIA SEALS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:	A system and method of the present invention supplies a user of a web-based application with relevant interactive help/training content that corresponds to an object or page of the web-based application that the user's cursor is pointing to. The help/training content may include instructions, policies, procedures, tips and other information that may be dynamically updated and delivered to the user. The relevant help/training content may be displayed in a separate browser window where general information related to a page or pages as well as specific information related to a particular object may be provided.