MEDICAL DIAGNOSTIC SYSTEM REMOTE SERVICE METHOD AND APPARATUS

A system for providing remote service to medical diagnostic systems is described that includes a field service unit connectable to an automated service facility via a network link. The field service unit is configured to compose service requests based upon a series or menu of predefined service modu...

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Bibliographische Detailangaben
Hauptverfasser: JAY KEVIN JAMES, ACCARDI KENNETH LAWRENCE, MIESBAUER DIANE MARIE
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A system for providing remote service to medical diagnostic systems is described that includes a field service unit connectable to an automated service facility via a network link. The field service unit is configured to compose service requests based upon a series or menu of predefined service modules or functions. The service request includes identification of a diagnostic system or facility of interest. The request is communicated to the automated service facility which verifies the request and executes the requested function. Data may be gathered from the diagnostic system or institution as well as from service databases. Results of the service operation are automatically transmitted to the requesting service unit.