Method and system for electronic route planning and virtual queue handling

A queue monitoring system is disclosed. A detection system (10) provides at least one coverage zone (15) covering at least a part of a queuing area (30). A handset (12) is issued to a user, the detection system (10) being arranged to detect the handset (12) when it is within the coverage zone (15) a...

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Bibliographische Detailangaben
Hauptverfasser:	FULTON PAUL M, DAVIES ROBERT J
Format:	Patent
Sprache:	eng
Schlagworte:	ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDEDFOR ELSEWHERE CALCULATING CHECKING-DEVICES COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES GENERATING RANDOM NUMBERS PHYSICS REGISTERING OR INDICATING THE WORKING OF MACHINES SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR TIME OR ATTENDANCE REGISTERS VOTING OR LOTTERY APPARATUS
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Beschreibung
Zusammenfassung:	A queue monitoring system is disclosed. A detection system (10) provides at least one coverage zone (15) covering at least a part of a queuing area (30). A handset (12) is issued to a user, the detection system (10) being arranged to detect the handset (12) when it is within the coverage zone (15) and to record the user of the handset as being in the queue. Queue load is subsequently used to provide recommended itineraries to visitors via the handsets (12).