Voice enhancing for advance intelligent network services

A service includes verbally editing at least one parameter of a subscriber's advanced intelligent network (AIN) service using speech recognition functionality of an intelligent peripheral. A call is received from the subscriber at a switch, including a dialed number for editing the AIN service....

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Bibliographische Detailangaben
Hauptverfasser: KOVARIK JAMES DANIEL, WATRY SCOTT RYAN, BLUMENSCHEIN GORDON LYNN, TILIKS DIANNA INARA, STROUD KENNETH ROBERT, CROCKETT SUSANNE MARIE
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A service includes verbally editing at least one parameter of a subscriber's advanced intelligent network (AIN) service using speech recognition functionality of an intelligent peripheral. A call is received from the subscriber at a switch, including a dialed number for editing the AIN service. A connection is established with the intelligent peripheral in response to the dialed number. Call service data, including the parameter, is retrieved from a database. The intelligent peripheral plays a voice announcement identifying the parameter to the subscriber, receives a voice instruction from the subscriber in response to the voice announcement and translates the voice instruction into digital command data relating to a change to the parameter. The digital command data and the change to the parameter are stored in the database for near real-time implementation. The intelligent peripheral and the database are likewise accessible by the subscriber through a packet switched data network.