Method and system for the automated exchange of merchandise

A method and system for automatic drop off and pick up of merchandise on which service is desired. The system includes a processing device for input of data related to merchandise to be dropped off, a drop off section for receiving the merchandise being dropped off and retaining the merchandise for performing the desired service and a pick up section for storing the merchandise after the desired service has been performed and returning the merchandise to the customer upon receipt of payment by the means for receiving the claim ticket. The processing device includes a data input module for receiving data from a customer relating to the type of merchandise being dropped off, amount of merchandise being dropped off and a desired service to be performed on the merchandise, a printer for providing a claim ticket including the data received from the customer and a unique code identifying the merchandise being dropped off printed thereon and a device for receiving the claim ticket and payment for the desired services. The data input module includes a processor and a touch screen, the touch screen is controlled by the processor to display options from which the customer enters the data related to the merchandise. The receiving device scans the code on the claim ticket and provides the scanned code to the processor for analysis. The merchandise is placed in a bag and placed within a drop off window. The serviced merchandise is retrieved through a pick up window.