Outage risk detection alerts

An outage risk detection alert is generated for one or more organizations of a plurality of organizations. Computer service incidents are monitored for the plurality of organizations to identify computer services having current computer service incidents. A count of organizations of the plurality of...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Gruzynski, Michael, Kearns, Justin David, Bagga, Dipanker
Format: Patent
Sprache:eng
Schlagworte:
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Beschreibung
Zusammenfassung:An outage risk detection alert is generated for one or more organizations of a plurality of organizations. Computer service incidents are monitored for the plurality of organizations to identify computer services having current computer service incidents. A count of organizations of the plurality of organizations that utilize a particular computer service and that have a current computer service incident related to the particular computer service within a plurality of time windows are aggregated to generate an aggregate count for the particular computer service for each time window of the plurality of time windows. An outage risk detection alert for the particular computer service is generated responsive to the aggregated count for a time window of the plurality of time windows surpassing a threshold level.