User feedback system on product usage

A system and method that allows use of a product to review its users and generates a report summarizing how closely the product has been used according to its intended use. The product includes on-board and associated I-o-T sensors to differentiate between different users of the same product and pro...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser:	Gordon, Ryan T, Gordon, Michael S, Kozloski, James R
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:	A system and method that allows use of a product to review its users and generates a report summarizing how closely the product has been used according to its intended use. The product includes on-board and associated I-o-T sensors to differentiate between different users of the same product and provide data correlating usage how the product is used by each user. The system and method provide recommendations regarding how a typical behavior of each user can change during its use to optimize a product's its function, lifespan, efficiency. The report additionally serves to evaluate how effective each user is at rating the product by creating a feedback evaluation report and reliability score for each user, giving weight to basically all product reviews that the user may have submitted on other products. All customer reviews submitted online by a given user can be linked, for example by username, IP address, etc.