Personalized customer service for ridehail vehicle passengers
There is disclosed a method of providing rider service for an autonomous vehicle (AV) system, including operating an AV to provide a trip to a passenger; associating the passenger with a unique passenger identifier (UPID); receiving passenger metadata for the passenger according to the UPID; and res...
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| creator | D'Avanzo, Yosser Andres Tong, Minjie Shuckerow, David J Li, Qingxuan Zhou, Hailun Thengvall, Daniel Paul Foy, Theresa Meyerholtz, Leah Johanna, Livia Araja, Jyothi Babu Collins, Bridget Sturkop, Steven Warren, Christopher |
| description | There is disclosed a method of providing rider service for an autonomous vehicle (AV) system, including operating an AV to provide a trip to a passenger; associating the passenger with a unique passenger identifier (UPID); receiving passenger metadata for the passenger according to the UPID; and responding to a rider service instance, comprising customizing the response according to the UPID and the passenger metadata. |
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Tong, Minjie ; Shuckerow, David J ; Li, Qingxuan ; Zhou, Hailun ; Thengvall, Daniel Paul ; Foy, Theresa ; Meyerholtz, Leah ; Johanna, Livia ; Araja, Jyothi Babu ; Collins, Bridget ; Sturkop, Steven ; Warren, Christopher</creatorcontrib><description>There is disclosed a method of providing rider service for an autonomous vehicle (AV) system, including operating an AV to provide a trip to a passenger; associating the passenger with a unique passenger identifier (UPID); receiving passenger metadata for the passenger according to the UPID; and responding to a rider service instance, comprising customizing the response according to the UPID and the passenger metadata.</description><language>eng</language><subject>CALCULATING ; COMPUTING ; CONTROLLING ; COUNTING ; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ; PHYSICS ; REGULATING ; SIGNALLING ; SYSTEMS FOR CONTROLLING OR REGULATING NON-ELECTRIC VARIABLES ; 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Tong, Minjie ; Shuckerow, David J ; Li, Qingxuan ; Zhou, Hailun ; Thengvall, Daniel Paul ; Foy, Theresa ; Meyerholtz, Leah ; Johanna, Livia ; Araja, Jyothi Babu ; Collins, Bridget ; Sturkop, Steven ; Warren, Christopher</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-epo_espacenet_US12125044B23</frbrgroupid><rsrctype>patents</rsrctype><prefilter>patents</prefilter><language>eng</language><creationdate>2024</creationdate><topic>CALCULATING</topic><topic>COMPUTING</topic><topic>CONTROLLING</topic><topic>COUNTING</topic><topic>DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES</topic><topic>PHYSICS</topic><topic>REGULATING</topic><topic>SIGNALLING</topic><topic>SYSTEMS FOR CONTROLLING OR REGULATING NON-ELECTRIC VARIABLES</topic><topic>SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</topic><topic>TRAFFIC CONTROL SYSTEMS</topic><toplevel>online_resources</toplevel><creatorcontrib>D'Avanzo, Yosser Andres</creatorcontrib><creatorcontrib>Tong, Minjie</creatorcontrib><creatorcontrib>Shuckerow, David J</creatorcontrib><creatorcontrib>Li, Qingxuan</creatorcontrib><creatorcontrib>Zhou, Hailun</creatorcontrib><creatorcontrib>Thengvall, Daniel Paul</creatorcontrib><creatorcontrib>Foy, Theresa</creatorcontrib><creatorcontrib>Meyerholtz, Leah</creatorcontrib><creatorcontrib>Johanna, Livia</creatorcontrib><creatorcontrib>Araja, Jyothi Babu</creatorcontrib><creatorcontrib>Collins, Bridget</creatorcontrib><creatorcontrib>Sturkop, Steven</creatorcontrib><creatorcontrib>Warren, Christopher</creatorcontrib><collection>esp@cenet</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>D'Avanzo, Yosser Andres</au><au>Tong, Minjie</au><au>Shuckerow, David J</au><au>Li, Qingxuan</au><au>Zhou, Hailun</au><au>Thengvall, Daniel Paul</au><au>Foy, Theresa</au><au>Meyerholtz, Leah</au><au>Johanna, Livia</au><au>Araja, Jyothi Babu</au><au>Collins, Bridget</au><au>Sturkop, Steven</au><au>Warren, Christopher</au><format>patent</format><genre>patent</genre><ristype>GEN</ristype><title>Personalized customer service for ridehail vehicle passengers</title><date>2024-10-22</date><risdate>2024</risdate><abstract>There is disclosed a method of providing rider service for an autonomous vehicle (AV) system, including operating an AV to provide a trip to a passenger; associating the passenger with a unique passenger identifier (UPID); receiving passenger metadata for the passenger according to the UPID; and responding to a rider service instance, comprising customizing the response according to the UPID and the passenger metadata.</abstract><oa>free_for_read</oa></addata></record> |
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| subjects | CALCULATING COMPUTING CONTROLLING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES PHYSICS REGULATING SIGNALLING SYSTEMS FOR CONTROLLING OR REGULATING NON-ELECTRIC VARIABLES SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR TRAFFIC CONTROL SYSTEMS |
| title | Personalized customer service for ridehail vehicle passengers |
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