Personalized customer service for ridehail vehicle passengers

There is disclosed a method of providing rider service for an autonomous vehicle (AV) system, including operating an AV to provide a trip to a passenger; associating the passenger with a unique passenger identifier (UPID); receiving passenger metadata for the passenger according to the UPID; and res...

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Bibliographische Detailangaben
Hauptverfasser:	D'Avanzo, Yosser Andres, Tong, Minjie, Shuckerow, David J, Li, Qingxuan, Zhou, Hailun, Thengvall, Daniel Paul, Foy, Theresa, Meyerholtz, Leah, Johanna, Livia, Araja, Jyothi Babu, Collins, Bridget, Sturkop, Steven, Warren, Christopher
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING CONTROLLING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES PHYSICS REGULATING SIGNALLING SYSTEMS FOR CONTROLLING OR REGULATING NON-ELECTRIC VARIABLES SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR TRAFFIC CONTROL SYSTEMS
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Beschreibung
Zusammenfassung:	There is disclosed a method of providing rider service for an autonomous vehicle (AV) system, including operating an AV to provide a trip to a passenger; associating the passenger with a unique passenger identifier (UPID); receiving passenger metadata for the passenger according to the UPID; and responding to a rider service instance, comprising customizing the response according to the UPID and the passenger metadata.