Notification routing system and method for mitigating disruptions

A system and method include monitoring activity of users in a designated environment by receiving device data generated by electronic devices or monitoring network data on a network to which the electronic devices are connected. The system and method determine a pending disruption at the designated...

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Bibliographische Detailangaben
Hauptverfasser:	Weksler, Arnold, Mese, John C, Peterson, Nathan, VanBlon, Russell S, Delaney, Mark
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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Beschreibung
Zusammenfassung:	A system and method include monitoring activity of users in a designated environment by receiving device data generated by electronic devices or monitoring network data on a network to which the electronic devices are connected. The system and method determine a pending disruption at the designated environment, and assign at least one of the users as a primary responder to handle the pending disruption based at least in part on the activity of the users. The system and method communication a primary notification to a first electronic device of the electronic devices, with which the primary responder interacts, to notify the primary responder about the pending disruption prior to the pending disruption creating a disturbance at the designated environment.