Non-verbal sensitive data authentication

According to one embodiment, a method, computer system, and computer program product for processing a secure data phone request are provided. The embodiment may include identifying a user participating in a voice call by a user voice signature. The embodiment may also include identifying a verbal re...

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Bibliographische Detailangaben
Hauptverfasser: Ogle, David M, Greenberger, Jeremy A, DeLuca, Lisa Seacat
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:According to one embodiment, a method, computer system, and computer program product for processing a secure data phone request are provided. The embodiment may include identifying a user participating in a voice call by a user voice signature. The embodiment may also include identifying a verbal request, received during the voice call, for the identified user to provide sensitive information. The embodiment may further include identifying, upon authorization of the identified user, a response from a repository of stored, pre-recorded responses associated with the identified user that satisfies the request, where the stored responses are stored as a pre-recorded voice clip or a pre-recorded number sequence on the client computing device.