Providing answers to voice queries using user feedback

Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for training a dialog system using user feedback. According to one implementation, a method includes receiving, by a dialog engine and from a computing device, a voice input, determining, by the dialog...

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Bibliographische Detailangaben
Hauptverfasser: Hogue, Andrew W, Taubman, Gabriel, Lee, John J
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for training a dialog system using user feedback. According to one implementation, a method includes receiving, by a dialog engine and from a computing device, a voice input, determining, by the dialog engine, that the received voice input is classified as feedback to an answer of a question; identifying, by the dialog engine, a predetermined feedback scare associated with the feedback; and adjusting a confidence score associated with the question and the answer based on the predetermined feedback score.