Systems and methods for processing third-party returns

In some embodiments, apparatuses and methods are provided herein useful to processing product returns. In some embodiments, a system for processing returns comprises a POS terminal located in a retail facility and configured to receive an order identifier associated with an online order that include...

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Bibliographische Detailangaben
Hauptverfasser: Pandey, Tripuresh, Huang, Zhijian, Stanley, Darren W, Shake, Sid, Humphrys, Douglas E, Manmohan, Maheer, Hulliberger, Casey S, Lobo, Charles Harry, Mandavia, Nivea
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:In some embodiments, apparatuses and methods are provided herein useful to processing product returns. In some embodiments, a system for processing returns comprises a POS terminal located in a retail facility and configured to receive an order identifier associated with an online order that includes a product purchased from a third-party seller via the retailer's website, wherein the retail facility is a brick-and-mortar facility associated with the retailer, and wherein the third-party seller is not the retailer, and transmit, to a control circuit, the order identifier, a database configured to store order information, and the control circuit configured to receive the order identifier, determine the product, determine a refund amount for the product, determine a location to which the product should be returned, generate a return label, create a return transaction for the product, and transmit the return label, wherein the POS terminal is configured to print the return label.