Machine learning for targeting help content

Media, methods, and systems of recommending personalized help content within a group-based communication system. A machine learning model trained with prior user interaction data and historical user engagement data is used to generate a list of recommended help content based at least in part on rece...

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Hauptverfasser: Milic, Mihailo, Timmons, Andrew, Condon, Fiona, Kranker, Jason, Joseph-Young, Elijah, Shetty, Shreya Mohan, Bartlett, Joel
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creator Milic, Mihailo
Timmons, Andrew
Condon, Fiona
Kranker, Jason
Joseph-Young, Elijah
Shetty, Shreya Mohan
Bartlett, Joel
description Media, methods, and systems of recommending personalized help content within a group-based communication system. A machine learning model trained with prior user interaction data and historical user engagement data is used to generate a list of recommended help content based at least in part on received user interaction data for a user.
format Patent
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subjects CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
title Machine learning for targeting help content
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