Machine learning for targeting help content

Machine learning for targeting help content

Media, methods, and systems of recommending personalized help content within a group-based communication system. A machine learning model trained with prior user interaction data and historical user engagement data is used to generate a list of recommended help content based at least in part on rece...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Milic, Mihailo, Timmons, Andrew, Condon, Fiona, Kranker, Jason, Joseph-Young, Elijah, Shetty, Shreya Mohan, Bartlett, Joel
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
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Beschreibung
Zusammenfassung:Media, methods, and systems of recommending personalized help content within a group-based communication system. A machine learning model trained with prior user interaction data and historical user engagement data is used to generate a list of recommended help content based at least in part on received user interaction data for a user.