Enhanced voice user interface experience via preview services on an external assistance channel

A user interacts with a Voice User Interface (VUI) software application such as a digital assistant on a first user device such as a smart phone to access information about different products by communicating with a VUI server over a first communications channel. The VUI server relays indications of...

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Bibliographische Detailangaben
1. Verfasser:	Velusamy, Senthil Kumar Mulluppadi
Format:	Patent
Sprache:	eng
Schlagworte:	ACOUSTICS CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC DIGITAL DATA PROCESSING MUSICAL INSTRUMENTS PHYSICS SPEECH ANALYSIS OR SYNTHESIS SPEECH OR AUDIO CODING OR DECODING SPEECH OR VOICE PROCESSING SPEECH RECOGNITION SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:	A user interacts with a Voice User Interface (VUI) software application such as a digital assistant on a first user device such as a smart phone to access information about different products by communicating with a VUI server over a first communications channel. The VUI server relays indications of the products to an assistance server, for example a server in a wireless telecommunications network of a telecommunications service provider for the user device, and the assistance server provides additional information regarding the different products including images to the first user device and/or one or more additional user devices such as a smart television connected to the wireless telecommunications network user device via at least a second communications channel that is distinct from the first communications channel.