Multi-session context

Techniques for storing and using multi-session context are described. A system may store context data corresponding to a first interaction, where the context data may include action data, entity data and a profile identifier for a user. Later the stored context data may be retrieved during a second...

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Hauptverfasser: Krishnan, Prakash, Bharathi, Shishir, Gabriel, Raefer Christopher, Lei, Yun, Biswas, Arjit, Venkatesh, Anushree, Mandal, Arindam, Parastatidis, Savas, Jonnalagadda, Siddhartha Reddy, Jha, Abhay Kumar, Tang, David Chi-Wai, Agrawal, Ashish Kumar
Format: Patent
Sprache:eng
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Zusammenfassung:Techniques for storing and using multi-session context are described. A system may store context data corresponding to a first interaction, where the context data may include action data, entity data and a profile identifier for a user. Later the stored context data may be retrieved during a second interaction corresponding to the entity of the second interaction. The second interaction may take place at a system different than the first interaction. The system may generate a response during the second interaction using the stored context data of the prior interaction.