System, method, and medium for claw back and price protection

Systems, methods, and computer-readable storage media of protecting customer information. One method includes detecting a user device associated with a user has navigated to a page of an online store, inserting code comprising a first interactive element associated with a purchase option into the pa...

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Bibliographische Detailangaben
Hauptverfasser: Hwu, Albert, Stroke, Nikolai, Williams, Raissa, Kushner, Kristine Ing, Yang, Young M, Kurani, Ashish B, Kalaboukis, Chris
Format: Patent
Sprache:eng
Schlagworte:
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Beschreibung
Zusammenfassung:Systems, methods, and computer-readable storage media of protecting customer information. One method includes detecting a user device associated with a user has navigated to a page of an online store, inserting code comprising a first interactive element associated with a purchase option into the page prior to presenting the page on the user device, and receiving a pending purchase order. The method further includes transmitting a notification to a merchant system associated with the online store to reserve a good or service for a period of time, capturing, via an input circuit of the user device, user input of the user, and assigning a point value to the user input. The method further includes generating a recommendation to cancel, proceed, or modify the pending purchase order based on an evaluation of the point value, and providing, to the user device, the recommendation during the pendency of the period of time.