Facilitating activity logs within a multi-service system

Facilitating activity logs within a multi-service system

In one aspect of the present disclosure, activities of users within an IT service end user are recorded. A given record of a user activity may include an output of a command executed by the user, and execution information, input parameter(s) to the command, output of the command, and/or any other ty...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Wilkins, Peter Joseph, Rayner, Christopher, Richman, Evan, Zammitt, Alex, Semenov, Sergii, Younge, Bradley, Hintzke, Matthew Steven, Pittle, Philip, Schwartz, Todd, Karaban, Robert P, Dennis, John, Peterson, Darren D
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRIC DIGITAL DATA PROCESSING
ELECTRICITY
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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Beschreibung
Zusammenfassung:In one aspect of the present disclosure, activities of users within an IT service end user are recorded. A given record of a user activity may include an output of a command executed by the user, and execution information, input parameter(s) to the command, output of the command, and/or any other type of execution information. In implementations, intelligence may be built into a proxy module corresponding to the command to track an execution of the command started by the user. The execution of the command is captured and stored in a buffer such that another user within the IT service end user can review the execution of the command. In another aspect, user interfaces are provided to facilitate a user within an IT service end user to review activities in administering IT services by another user within the IT service end user.