Contextually-adaptive conversational interface

Techniques for modifying rules for completing requests using a conversational interface are disclosed. A conversational interface receives a user request to perform a particular function. A system extracts semantic content from the request and obtains contextual metadata associated with the request....

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Bibliographische Detailangaben
Hauptverfasser: Raghavan, Kartik, Humes, Donald Creig, Anandan, Saravanan, Balasubrahmanian, Kaarthik, Penneru, Raja V, Tadepalli, Sridhar
Format: Patent
Sprache:eng
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Zusammenfassung:Techniques for modifying rules for completing requests using a conversational interface are disclosed. A conversational interface receives a user request to perform a particular function. A system extracts semantic content from the request and obtains contextual metadata associated with the request. Using the semantic content and contextual metadata, the system generates a data set of attribute values. The system determines whether the data set matches a data set of required data attributes associated with the request. If the provided data set is different than the required data set, the system determines whether to modify a set of rules associated with the request. The set of rules specifies which attribute values are required to complete the request. When the system modifies the rules associated with the request, the system also determines whether to apply the rule modification to subsequent requests by the same user and other users.