Outcome-based skill qualification in cognitive interfaces for text-based and media-based interaction
One or more communication capabilities and a plurality of versions of communication terms of a cognitive interface are identified. A probability of a particular user reaction for each communication term version is determined. A desired outcome of an interaction between a user and the cognitive inter...
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Zusammenfassung: | One or more communication capabilities and a plurality of versions of communication terms of a cognitive interface are identified. A probability of a particular user reaction for each communication term version is determined. A desired outcome of an interaction between a user and the cognitive interface is determined. A first communication term version is selected from the plurality of communication term versions based on the determined probabilities of the communication term versions and the desired outcome. An interaction between the user and the cognitive interface is created using the selected first communication term version. The interaction is sent to a communication device associated with the user. |
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