System and methods for managing high volumes of alerts
Systems and methods are described for managing high volumes of alerts to increase security, reduce noise, reduce duplication of work, and increase productivity of analysts dealing with and triaging alerts. A work unit queue may be configured to buffer or smooth workflows and decouple heavy processin...
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Format: | Patent |
Sprache: | eng |
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Zusammenfassung: | Systems and methods are described for managing high volumes of alerts to increase security, reduce noise, reduce duplication of work, and increase productivity of analysts dealing with and triaging alerts. A work unit queue may be configured to buffer or smooth workflows and decouple heavy processing which may improve performance and scalability to prevent duplicate assignments. Queueing services provide lag times to prevent over-assignment or double assignment of alerts to work units. System security may be improved by creating an authentication or verification step before allowing users to update alert statuses such that only users with work unit tokens that match alert tokens may update alert statuses. |
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