Systems and methods to assist a customer retrieve a package from an autonomous vehicle

The disclosure generally pertains to systems and methods for assisting a customer retrieve a package from an autonomous vehicle. In an example procedure, the autonomous vehicle may detect the customer waiting at a first spot and may determine that the first spot is unsuitable/unsafe for the customer...

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Bibliographische Detailangaben
Hauptverfasser: Gardner, Cornel Lewis, Brown, Kristopher Karl, Friedlander, Steven Wayne, White, Kendra
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:The disclosure generally pertains to systems and methods for assisting a customer retrieve a package from an autonomous vehicle. In an example procedure, the autonomous vehicle may detect the customer waiting at a first spot and may determine that the first spot is unsuitable/unsafe for the customer to retrieve a package from a locked compartment in the autonomous vehicle. The autonomous vehicle may therefore instruct the customer to move to a second spot that is safer and closer to the compartment and may then execute an authentication procedure to authenticate the customer and unlock a door of the compartment. In an alternative approach, the autonomous vehicle may travel to a parking spot that is safer and closer to where the customer is waiting (rather than instructing the customer to move) before authenticating and unlocking the door of the compartment to allow the customer to retrieve the package.