Selecting dialog acts using controlled randomness and offline optimization

Dialog acts (e.g., questions) are selected for voice browsing by a machine learning model trained to identify a dialog act that is most likely to lead to a desired outcome. When an invocation is received from a user, a context of the invocation is determined, and a pool of dialog acts is scored base...

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Bibliographische Detailangaben
Hauptverfasser: Vik, Torbjorn, Mairesse, Francois, Bueche, Edward, Ye, Tao
Format: Patent
Sprache:eng
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