Event triggered guaranteed service connectivity

A device associated with an enterprise receives, from a user device, a message indicating that a user of the user device has requested a service level for accessing a service while performing teleworking activities for the enterprise. The user device accesses the service via a network that includes...

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Bibliographische Detailangaben
Hauptverfasser:	Nainar, Nagendra Kumar, Giralt, Paul Brian, Salgueiro, Gonzalo, Pignataro, Carlos M, Zacks, David John
Format:	Patent
Sprache:	eng
Schlagworte:	ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
Online-Zugang:	Volltext bestellen
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Beschreibung
Zusammenfassung:	A device associated with an enterprise receives, from a user device, a message indicating that a user of the user device has requested a service level for accessing a service while performing teleworking activities for the enterprise. The user device accesses the service via a network that includes a portion controlled by an Internet Service Provider (ISP). The enterprise has established an agreement with the ISP indicating that the ISP is to provide service levels for users who are performing teleworking activities for the enterprise via the ISP. The ISP associated with the user device is identified based on the message. A request is transmitted to the ISP to provide the service level for the portion of the network that is controlled by the ISP and the ISP provides the service level for accessing the service based on the request.