Method, system, and medium for managing suspended customer transactions in a retail environment

A network node associated with a retail store receives digital images from customers who have initiated a customer transaction at a first location. The digital images are unique and are associated with the transaction. The transaction is then temporarily suspended. To resume the transaction, the cus...

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Bibliographische Detailangaben
Hauptverfasser: Waite, Jonathan, Rodriguez, Adrian
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A network node associated with a retail store receives digital images from customers who have initiated a customer transaction at a first location. The digital images are unique and are associated with the transaction. The transaction is then temporarily suspended. To resume the transaction, the customer provides information describing features of the previously provided digital image. The network node uses this information to locate the corresponding digital image, and thus, the corresponding suspended transaction, and to authenticate the customer to resume the transaction. Provided the customer is authenticated, the node resumes the suspended transaction.