System and method for creating healing and automation tickets

The present invention relates to a system and method for application debt management with zero maintenance strategy that make the applications "fit for use" and "fit for purpose". The objective is to ensure that applications run at the lowest cost, deliver maximum performance and...

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Bibliographische Detailangaben
Hauptverfasser:	Ardhanari, Surendranathan, Abubacker, Saritha Panapparambil, Behera, Monalisa, Thirumalaisamy, Suganya, Devarajan, Vinoth Kumar, Namasivayam, Manikandan, Mani, Yuvarajan, Senthilkumar, Vijayalakshmi, Thiagarajan, Srinivasan, Nedumaran, Saranya, Ponram, Radha
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC DIGITAL DATA PROCESSING PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:	The present invention relates to a system and method for application debt management with zero maintenance strategy that make the applications "fit for use" and "fit for purpose". The objective is to ensure that applications run at the lowest cost, deliver maximum performance and serve the purpose for which it was developed. The machine learning enabled debt engine of present system reads the unstructured ticket data or debts, eliminates noise, and classify the debts into one of predefined categories. This is followed by remediation of debt via either of automation or healing workbench based on predetermined priorities.