Method, apparatus, and computer program product for categorizing multiple group-based communication messages

An apparatus, method and computer program product may be provided for updating a graph-based knowledge representation data structure using one or more conversation segments. Updating a graph-based knowledge representation data structure may include receiving a conversation segment. The conversation...

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Bibliographische Detailangaben
Hauptverfasser: Katzur, Jon, Gallagher, John, Morrison, Andrew S, Singh, Japinder, Talton, Jerry
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:An apparatus, method and computer program product may be provided for updating a graph-based knowledge representation data structure using one or more conversation segments. Updating a graph-based knowledge representation data structure may include receiving a conversation segment. The conversation segment may comprise one or more group-based communication messages and one or more sending user identifiers of the one or more group-based communication messages. Updating a graph-based knowledge representation data structure may further include identifying the one or more sending user identifiers of each group-based communication message of the conversation segment. Updating a graph-based knowledge representation data structure may further include determining one or more user identifiers of the sending user identifiers that satisfy conversation participation criteria. Updating a graph-based knowledge representation data structure may further include updating a user to user link score associated with each user identifier pair of the one or more user identifiers according to conversation segment-based user to user link score update criteria.