Automated predictive virtual assistant intervention in real time

Automated predictive virtual assistant intervention in real time

Methods and apparatuses are described for automated predictive virtual assistant intervention. A server computing device captures clickstream data corresponding to web browsing sessions of a user at a client computing device, and generates predicted needs of the user based upon the clickstream data....

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Yadav, Shefali, Panda, Sateesh, Gupta, Manish, Chakrabarty, Bibhash, Roman, Sorin Adrian
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRIC DIGITAL DATA PROCESSING
ELECTRICITY
PHYSICS
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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Beschreibung
Zusammenfassung:Methods and apparatuses are described for automated predictive virtual assistant intervention. A server computing device captures clickstream data corresponding to web browsing sessions of a user at a client computing device, and generates predicted needs of the user based upon the clickstream data. The server computing device identifies virtual assistant messages for the user based upon the predicted needs of the user, and displays the identified virtual assistant messages in a virtual assistant application on the client computing device.