System and method for handling unwanted telephone calls through a branching node
Disclosed herein are systems and methods for handling unwanted telephone calls through a branching node. In one aspect, an exemplary method comprises, intercepting a call request from a terminal device of a calling party to a terminal device of a called party, establishing a connection through the b...
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Format: | Patent |
Sprache: | eng |
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Zusammenfassung: | Disclosed herein are systems and methods for handling unwanted telephone calls through a branching node. In one aspect, an exemplary method comprises, intercepting a call request from a terminal device of a calling party to a terminal device of a called party, establishing a connection through the branching node via two different communication channels, a first communication channel being with the terminal device of the called party and a second communication channel being with a call recorder; duplicating media data between the terminal devices such that one data stream is directed towards a receiving device of the media data and a second data stream is directed towards the call recorder; recording and sending the recorded call to an automatic speech recognizer for converting the media file to digital information suitable for analysis; and when the call is unwanted, handling the call based on classification of the call. |
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