Automatically suggesting completions of text

A user may respond to a request of another user by entering text, such as a customer service representative responding to a customer. As the user enters text, a suggested completion of the text may be suggested to the user so that the user may select the suggested completion instead of continuing to...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser:	Sapoznik, Gustavo, Henry, Shawn
Format:	Patent
Sprache:	eng
Schlagworte:	ACOUSTICS CALCULATING COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC COMMUNICATION TECHNIQUE ELECTRIC DIGITAL DATA PROCESSING ELECTRICITY MUSICAL INSTRUMENTS PHYSICS SPEECH ANALYSIS OR SYNTHESIS SPEECH OR AUDIO CODING OR DECODING SPEECH OR VOICE PROCESSING SPEECH RECOGNITION SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR TELEPHONIC COMMUNICATION TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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Beschreibung
Zusammenfassung:	A user may respond to a request of another user by entering text, such as a customer service representative responding to a customer. As the user enters text, a suggested completion of the text may be suggested to the user so that the user may select the suggested completion instead of continuing to enter text. Previous messages between the two users and other information may be used to determine an appropriate suggested completion to the entered text. A neural network language model and a search graph may be used to select a suggested completion from a search graph of possible suggested completions.