Concept prediction to create new intents and assign examples automatically in dialog systems

A method of automatically creating new intents and assigning examples to those new intents in a dialog system includes generating at least one predicted intent from an intent concept graph by combining two or more nodes of the intent concept graph. A graph embedding is generated of the at least one...

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Hauptverfasser: Appel, Ana Paula, Alves Ribeiro, Victor Henrique, Pinhanez, Claudio Santos, Louzada Malfatti, Gabriel, Rodrigo Cavalin, Paulo
Format: Patent
Sprache:eng
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Zusammenfassung:A method of automatically creating new intents and assigning examples to those new intents in a dialog system includes generating at least one predicted intent from an intent concept graph by combining two or more nodes of the intent concept graph. A graph embedding is generated of the at least one predicted intent. A sentence embedding is generated from examples from a call log. The graph embedding of the at least one predicted intent is then matched with the examples from the sentence embedding and the at least one predicted intent, with the examples, is connected into a dialog system.