Information processing apparatus, recording medium, and information processing system

An information processing apparatus includes a memory, and a processor coupled to the memory and configured to store a template in the memory in response to the template being created; receive an input of first input information in a case where the created template is used in performing a request task; and receive an input of second input information in a case where the created template is used in performing a report task. In the template, first identification information for identifying the request task is associated with a first input item, and second identification information for identifying the report task is associated with a second input item. The first input item is selected such that first input information corresponding to the first input item is to be input, and the second input item is selected such that second input information corresponding to the second input item is to be input.