Knowledge management and communication distribution within a network computing system

Knowledge management and communication distribution within a network computing system

Distributing communications to users within a network computing system may include monitoring, using a processor, communications between users exchanged within the network computing system, detecting, using the processor, a question within a first communication from a client device of a first user d...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: Banatwala, Mustansir, Estrada, Miguel A, Russo, Joseph A, Brooks, David A
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRIC DIGITAL DATA PROCESSING
ELECTRICITY
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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Beschreibung
Zusammenfassung:Distributing communications to users within a network computing system may include monitoring, using a processor, communications between users exchanged within the network computing system, detecting, using the processor, a question within a first communication from a client device of a first user directed to a client device of a second user, and determining, using the processor, that the question is unanswered. Responsive to detecting an answer to the question in a second communication from a client device of a third user directed to the first user, a further communication notifying the second user of the answer to the question may be sent using a processor.