System and method for enabling dynamic multi-modal communication

A system and method that includes receiving a messaging request that includes communication intent parameters and a set of communication destinations, wherein the messaging request is authenticated as a request of a first account; dynamically transforming messages according to individual communicati...

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Bibliographische Detailangaben
Hauptverfasser: Malatack, Patrick, Law, Cheuk To, Rao, Gowri, Wilsher, Thomas
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A system and method that includes receiving a messaging request that includes communication intent parameters and a set of communication destinations, wherein the messaging request is authenticated as a request of a first account; dynamically transforming messages according to individual communication destinations, wherein for the set of communication destinations: selecting a communication mode according to communication intent parameters, transforming content of the messaging request, and transmitting transformed content to a destination endpoint in the selected communication mode.