Remote recovery and support using chat messages

Remote recovery and support using chat messages

A client computing system receives a chat message with an action identifier. The chat message is parsed to identify executable recovery code on the client computing system. The executable recovery code is represented in a chat message interface on the client computing system, along with an authoriza...

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Hauptverfasser: Valdes Esquivel, Zyanya, Moody, Scott A, Mollerup, Jonathan H, Yin, Yuedong, Slaba, Diana, Delgado, Luis, Solkar, Shakeel
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
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creator Valdes Esquivel, Zyanya
Moody, Scott A
Mollerup, Jonathan H
Yin, Yuedong
Slaba, Diana
Delgado, Luis
Solkar, Shakeel
description A client computing system receives a chat message with an action identifier. The chat message is parsed to identify executable recovery code on the client computing system. The executable recovery code is represented in a chat message interface on the client computing system, along with an authorization actuator. Actuation of the authorization actuator is detected and the recovery code is executed on the client computing system.
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subjects CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
title Remote recovery and support using chat messages
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