Cloud-based recovery system

A computing system in a server environment receives a diagnostic data package, corresponding to a problem, from a client computing system and runs a problem-specific analyzer to generate additional problem-specific data. A root cause for the problem is identified along with a recovery action, based...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Stern, Ricardo Soares, Alvarado, Amanda A, Palla, Nagaraju, Nallabothula, Kiran, Symington, Dylan
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A computing system in a server environment receives a diagnostic data package, corresponding to a problem, from a client computing system and runs a problem-specific analyzer to generate additional problem-specific data. A root cause for the problem is identified along with a recovery action, based on the diagnostic data package and the additional problem-specific data. The root cause and recovery action are communicated to the client computing system.