System, method, and computer program for dynamic prioritization of monitoring system related alerts

As described herein, a system, method, and computer program are provided for dynamic prioritization of monitoring system related alerts. A plurality of alerts generated for a monitoring system are accessed. A first set of alert features predefined as high-level features are identified, wherein each of the high-level features is mapped to one or more alert features in a second set of alert features predefined as low-level features. The plurality of alerts are processed to determine a plurality of the most central high-level features. The plurality of alerts are grouped according to the plurality of the most central high-level features. Each group of alerts is processed to determine a plurality of the most central low-level features for the alerts in the group of alerts. A prioritized set of alerts are selected from the plurality of alerts based on the plurality of the most central low-level features.