Spoken language quality automatic regression detector background

A new model is introduced into a particular domain that receives a routing of a dialog from a speech processing component. A method associated with the model includes running a set of test utterances through the speech processing component that enables a spoken language dialog with a user to establi...

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Bibliographische Detailangaben
Hauptverfasser: Yang, Liu, Zhao, Jingqian, Chen, Xi, Ramachandra, Prathap, Soni, Ajay, Luo, Ruiqi
Format: Patent
Sprache:eng
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Zusammenfassung:A new model is introduced into a particular domain that receives a routing of a dialog from a speech processing component. A method associated with the model includes running a set of test utterances through the speech processing component that enables a spoken language dialog with a user to establish a base line score associated with processing for the set of test utterances. The speech processing component determines an intent of the user and routes the spoken language dialog to a network-based domain based on the intent. The method includes establishing an automatic test run of the set of test utterances to obtain a current score and, when a threshold associated with a difference between the current score and the base line score is breached, switching, at the network-based domain, from the false accept detection model to a second model.