Categorized social opinions as answers to questions

A question is analyzed to determine a set of categories, a category corresponding to a type of possible answers responsive to the question. A set of opinions is extracted from social media data. Each opinion is from a corresponding responder on a social media platform to which the question is sent....

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Bibliographische Detailangaben
Hauptverfasser: Lu, Fang, Cox, Susan M, Kochura, Nadiya, Janakiraman, Janani
Format: Patent
Sprache:eng
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Zusammenfassung:A question is analyzed to determine a set of categories, a category corresponding to a type of possible answers responsive to the question. A set of opinions is extracted from social media data. Each opinion is from a corresponding responder on a social media platform to which the question is sent. An opinion from the set of opinions is categorized into a category from the set of categories. A strength of the opinion is computed using a subset of a set of strength parameters. The opinion is ranked according to the strength of the opinion. The opinion, the strength, and the category are presented in a filterable presentation.