Issue tracking system having a voice interface system for facilitating a live meeting directing status updates and modifying issue records

An issue tracking system configured to track issues, tickets, or tasks is described herein. The issue tracking system may include a voice interface system that may be used to create, modify, and delete issue records during a live meeting or event. The voice interface system may be configured to faci...

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Bibliographische Detailangaben
Hauptverfasser: Bar-on, Noam, Narayanan, Bharath Booshan Lakshmi
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:An issue tracking system configured to track issues, tickets, or tasks is described herein. The issue tracking system may include a voice interface system that may be used to create, modify, and delete issue records during a live meeting or event. The voice interface system may be configured to facilitate a live meeting conducted in a particular format or structure. The voice interface system may be adapted to determine a relevance score between a voice input and one or more respective issue records being tracked by the issue tracking system. If the relevancy score satisfies a threshold, a respective issue record may be selected for modification or editing during the live meeting through a series of responsive voice commands or other voice input.