Natural language dialog scoring

Natural language dialog scoring

The present disclosure provides various metrics that may be used to generate a score representing a conversational quality of a user/computing system dialog. User input data, corresponding to a dialog with a natural language processing system, may be determined and associated with a dialog identifie...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: Roy, Shiladitya, Brendel, Cole Ira, Huang, Wei, Will, Christopher Forbes, Mallikarjuniah, Ravi Chikkanayakanahalli, Anand, Sarthak, Chagaleti, Priya Rao
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
Online-Zugang:Volltext bestellen
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Beschreibung
Zusammenfassung:The present disclosure provides various metrics that may be used to generate a score representing a conversational quality of a user/computing system dialog. User input data, corresponding to a dialog with a natural language processing system, may be determined and associated with a dialog identifier. System output data, corresponding to the dialog, may also be determined and associated with the dialog identifier. After the system output data is output to a user, the user input data and system output data may be processed to determine a score corresponding to the dialog exchange.