Systems and methods for automated teller machine repair

A method relating to ATM repair is provided. The method includes: receiving, by an electronic device associated with a repair provider, diagnostic data from an ATM; capturing, by the electronic device, an image or a video of the ATM; initiating, by the electronic device, a communication session with...

Ausführliche Beschreibung

Gespeichert in:

Bibliographische Detailangaben
1. Verfasser:	Moore, Alicia Y
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING CHECKING-DEVICES COIN-FREED OR LIKE APPARATUS COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES IMAGE DATA PROCESSING OR GENERATION, IN GENERAL PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
Online-Zugang:	Volltext bestellen
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!

Beschreibung
Zusammenfassung:	A method relating to ATM repair is provided. The method includes: receiving, by an electronic device associated with a repair provider, diagnostic data from an ATM; capturing, by the electronic device, an image or a video of the ATM; initiating, by the electronic device, a communication session with a remote location computing system; transmitting, by the electronic device and to the remote location computing system, at least one of the image or the video of the ATM and the diagnostic data; receiving, by the electronic device and from the remote location computing system, repair instructions including a modified version of the at least one image or video; outputting, by the electronic device, the repair instructions; receiving, by the electronic device, a user input identifying a component of the modified version of the at least one image or video; and outputting, by the electronic device, diagnostic information for the identified component.