System for assisting in assessment and mitigation of data network operations
Mobile devices executing applications utilize data services worldwide, with issues involving the transfer of data on the network impacting the operation and user experience of those applications. Network data is acquired from a mobile computing device during communication and processed to determine...
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Format: | Patent |
Sprache: | eng |
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Zusammenfassung: | Mobile devices executing applications utilize data services worldwide, with issues involving the transfer of data on the network impacting the operation and user experience of those applications. Network data is acquired from a mobile computing device during communication and processed to determine occurrence of a burst which is representative of elements in the network data that are determined to be causally related. Bursts are analyzed, and those associated with poor performance are presented in a user interface. The user interface provides impact information about the effect the burst had on operation of the application. The user interface may provide suggestions to mitigate the poor performance. If no problem is determined by the system, but the user believes a problem to have occurred, user input is collected and used to trigger a workflow to analyze the burst. Subsequent results of this analysis are returned to the user via the user interface. |
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